New Intern Onboarding FAQ

Welcome to PBS!

What you need to know:

Microsoft Authenticator for Two-Factor Authentication - As a security measure, PBS login uses two-factor authentication which requires that the Microsoft Authenticator app be installed and set up.
1. iPhones - App Store
2. Androids - Google Play Store
Password Requirements -One of your first acts at PBS will be changing your password.
1. Changing your password on PCs
2. Changing your password on Macs
Accessing Email
1. Outlook Quick Start Guide (Mac)
2. Outlook Quick Start Guide (PC)
3. Web Version of Outlook
Cisco AnyConnect for VPN - Some applications, such as D365 and Broadview, require VPN to access them remotely. You should be automatically connected on a PBS computer so this guide is for those on personal/non-PBS computers.
MyApps (https://myapps.microsoft.com) is your instant guide to many PBS web-based resources such as Workday for HR/payroll information, Trac for requests to the building's facilities and print services team as well as an interactive map of desk/office assignments, and our company intranet called myPBS, and the web version of any Office 365 application such as Word, PowerPoint, Excel, Teams, etc.
Microsoft Teams FAQ - If you're not familiar with Microsoft Teams or have any questions, click on the FAQ to learn more.
1. PBS computers all have Microsoft Teams installed, simply search for the app on your computer.
2. Personal/non-PBS computers will need to use the web version of Microsoft Teams.
Slack - Any PBS email can create a Slack account in our PBS Slack Workspace. Click on the guide learn about first time set up and how to login to multiple devices.
Printing - Printing in the office is only an option on PBS computers. If you need to set up a personal printer on a PBS computer, please call the Solution Center if you need assistance.
1. Adding an Office Printer (PC)
2. Adding an Office Printer (Mac)
OneDrive - Setting up a OneDrive Back Up can be done independently for PC computers but Macs will need to call the Solution Center hotline to get this set up.

If you have any questions, go to solutioncenter.pbs.org and search with keywords to find more information and help articles.