How to Add a Shared Mailbox to Outlook [PC/Mac]

To add a shared mailbox to a PC

--------------------------------------------------

PC users should quit and relaunch their Outlook within an hour of permissions being granted and it should automatically appear. In case it does not, please follow the steps below.

Open Outlook.
Select File > Info > Account Settings > Account Settings.
On the Email tab, choose your email account and select Change.
Select More Settings > Advanced > Add.
Enter the email address of the shared mailbox and select OK and OK again.
Select Next > Done > Close.

To add a shared mailbox to a Mac - New Outlook

---------------------------------------------------

Open Outlook.
In the top-left toolbar, select File > Open > Shared Mailbox.
When prompted, enter the email address or name of the employee and click Add.

To add a shared mailbox to a Mac - Old Outlook

---------------------------------------------------

1. In Outlook, select the Tools menu and then click Accounts...

2. Select Advanced... > Accounts

3. In the next window, go to Delegates and click the + button

4. Search by Name of the mailbox you wish to add to Outlook, select it, and then click Add

5. Click OK

6. Close the Accounts window.

The shared mailbox will now display in your in Outlook.