Returning an iOS Device (iPhone or iPad) to PBS
To return an iOS Device (iPhone or iPad) to PBS, please follow these steps:
- Go to Settings > [your name], and tap iCloud.
- Tap iCloud Backup.
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Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes.
- Sign out of iCloud and the iTunes & App Store.
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If you're using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
- If you're using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out.
- Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.